3 Important Guidelines To Propel E-commerce Sales With Live Chat
Live chat is an incredibly powerful and engaging tool that helps brands maximize conversions and drive repeat purchases. Research at Forrester has revealed that “Customers who engage in a live chat conversation with a business are 2.8x more likely to complete a purchase.” Brands operating with a real-time store know how important it is to maintain a personal touch with customers in order to enhance their business prospects. In online retail shopping, this can be done using the live chat...