Privacy Policy

User Consent - BY ACCESSING THIS WEBSITE, USING OUR SERVICES AND, DOWNLOADING OUR APPLICATION. YOU HEREBY CONSENT TO THE COLLECTION, RECEIPT, POSSESSION, STORAGE, DEALING, AND HANDLING OF YOUR INFORMATION AS PER THIS PRIVACY POLICY. YOUR USE OF AND ACCESS TO VAJRO, CONSTITUTE YOUR CONSENT TO THE TERMS OF THIS PRIVACY POLICY.

The Vajro website (hereinafter “Website”) is owned and operated by the company VajroInc, having its registered office at 2251 Longview Road, Irving Texas 75063.(Hereinafter referred to as “Vajro”, “We”, “Our” or “Us”).

Vajro is strongly committed to protecting Your privacy and has taken all necessary and reasonable measures to protect Your information and handle the same in a safe and responsible manner in accordance with the terms and conditions of this Privacy Policy set out herein below:

In the process of using our website, You as a User (hereinafter referred to as “You”, “Your” or “User”) might have to provide Us with Your personal or any other information that You hereby knowingly choose to disclose.

What personal information do we collect from the people that visit our blog, website, or app?

If you browse through this site without entering any personal data, we will gather and store certain information about your visit. This information does not identify you personally and cannot be linked back to you unless you decide to identify yourself. If you are only browsing, we would collect your IP address, browser name, and type and operating system used to access this Site, the date and time you accessed this Site, the pages you visit, and if you linked to this Site from another website, the address of that website as well as additional information related to your visit. We use your IP address to help diagnose problems with this Site’s server and to administer this Site. When registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, or other details to help you with your experience.

As part of our operations, we need to obtain and process information. This information may include data that makes a person/business identifiable such as names, email addresses, phone numbers, device IDs, Order details, and Current location. These data are collected to provide a better experience and service to the users.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

Personalization: In order to enhance the user experience and provide tailored content and product offerings, our platform incorporates several key features, including OTP login for secure access, push notifications for timely updates, push notification reports for tracking engagement, analytics for insightful data analysis and Current location for delivery. These functionalities work together to deliver a personalized and dynamic experience to our users.

Website Improvement: Your information helps us enhance our website to serve you better

Customer Service: The information you provide enables us to respond effectively to your customer service requests

Transaction Processing: We utilize your information to facilitate swift and secure transaction processing

Communication: We may send periodic emails regarding your registration, payments, and other relevant products and services

How do we store your data?

Vajro stores the information that it collects from its users in a secure database. The database is located in a secure data center that is protected by physical and electronic security measures. Vajro stores the information for the following purposes:

How do we protect visitor information?

We implement a variety of security measures when a user places an order to maintainthe safety of your personal information. Our website is scanned on a regular basis forsecurity holes and known vulnerabilities in order to make your visit to our site as safe aspossible.

We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessibleby a limited number of persons who have special access rights to such systems and arerequired to keep the information confidential. In addition, all sensitive/credit informationyou supply is encrypted via Secure Socket Layer (SSL) technology

User’s data will be

User’s data will not be

In addition to proper handling of the data, the company has direct obligations toward the people to whom the data belongs. Users could send emails to Vajro Support for the following scenarios:

Data deletion Policy

Payment

We do not store any credit card information CVV, Expiry Date, etc and such information is not collected or stored on our application.

We only provide features, plans, and intro to our platform. Vajro doesn’t implement the payment transaction process. All transactions are processed through a gate way provider and are not stored or processed on our servers. The payment gate way provider is responsible for maintaining the personal details secure and encrypted.

Cookies

Do we use ‘cookies’? Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to understand and save user’s preferences for future visits and to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies. If you disable cookies off, some features will be disabled It won’t affect the users experience which make your site experience more efficient and some of our services will not function properly. However,you can still register and use our site.

We use automatically collected information and other information collected on the Service through cookies and similar technologies to:

Third Party Disclosure

We do not sell, trade or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance privacy notice or through contract agreement the purpose and need for such disclosure. Your Personal information maybe disclosed to a third party only for the reasons consistent with the purposes mentioned above and to ensure that the consent of the data subject has been duly received.

Moreover, we shall ensure that the third party sign a NDA (non-disclosure agreement)before sharing your personal information with a third party

Third party links

We do not include or offer third-party products or services on our website.

Demographics and Interests Reporting

We along with third-party vendors, such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together. We use them to compile data regarding user interaction and use them to analyse the traffic sources for our website and it’s sub pages.

Opting out:

We respect your privacy and want you to be in control of your data. If you do not wantyour data to be collected, you can opt-out at any time.

Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt-out by visiting the Network Advertising initiative opt-out page or permanently using the Google Analytics Opt Out Browser add-on.

In addition, if you prefer to opt out of data collection altogether please feel free to contact our support team at optout@vajro.com. Kindly provide us with the email address associated with your Shopify account.

Opting out of data collection will prevent us from providing you with certain features,such as OTP login, Push notification, Push notifications reports, locate me and Analytics. However, you will still be able to use our website or service for most other purposes.

California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require a person or company in the United States (and conceivably the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy. – See more.

According to CalOPPA we agree to the following: Users can visit our site anonymously Once this privacy policy is created, we will add a link to it on our home page, or as a minimum on the first significant page after entering our website.

Our Privacy Policy link includes the word ‘Privacy’, and can be easily be found on the page specified above.

Users will be notified of any privacy policy changes:

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

To send promotional content, platform updates, upcoming features, security updates, and other announcements.

To be in accordance with CANSPAM we agree to the following:

If at any time you would like to unsubscribe from receiving future emails, you can email us at support@vajro.com and we will promptly remove you from ALL correspondence.

Changes to Privacy Policy

We reserve the right to modify this, Policy. If we decide to change our Privacy Policy, such changes will be posted on our official website or on our office premises so that you are always aware of the latest amendments in this Privacy Policy.

Limits of our Policy

Our website/application may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.

Compliances

We shall conduct an internal audit annually to ensure compliance with the established privacy policies and applicable laws. For the purpose of conducting the audit, we shall constitute a specialized team consisting of 5 members who shall carry out the audit. The team shall document all instances of non-compliance with privacy policies and procedures and report the same to the Management. It shall also provide recommendations for the improvement of privacy within the organization.

Grievance Redressal and Nodal Officer

Should you have any concerns or grievances regarding the handling, use, or disclosure of your personal information, we are fully committed to resolving them in a fair and timely manner. To ensure prompt assistance, we have a dedicated Nodal Officer available to address and resolve such matters.

We kindly request you to reach out to our Nodal and Grievance Officer at nodal@vajro.com. When contacting the Nodal Officer, please provide the following information:

Our Nodal Officer will review your concerns thoroughly and work towards providing a satisfactory resolution. Your feedback is valuable to us, and we appreciate your cooperation.

Contact Us

If there are any questions regarding this privacy policy you may contact us by dropping an email at support@vajro.com

Last updated: June 2023